Patient Support Programs

Medicom Medical Publishers has extensive experience in the development of effective Patient Support Programs, designed to support the patient in following the therapy as agreed with the Healthcare Provider. These programs allow the patient to take ownership of his own therapy, improve patient satisfaction and result in better adherence to the therapy.

Patient Centric Approach

Medicom has designed and implemented many successful patient support programs. These programs are designed around the patient. They take into account the specific characteristics of the disease and the different phases of the therapy for the patient, and the different characteristics of the patient him/herself.

Benefits of the Medicom approach are twofold. Firstly, the patient enrolment rate is relatively high. Secondly, by supporting the patient in several ways throughout the therapy, the Medicom programs have been able to increase patient satisfaction and substantially improve adherence rates.

Half of Patients have difficulty adhering to therapy

On average about one in every two patients does not adhere to the agreed therapy. Studies by the WHO (World Health Organisation) conclude that this is one of the major challenges of modern medicine. Lack of adherence has a major adverse impact on the chances of recovery for the patient, as well as on the overall costs of healthcare.

When to Use Medicom Support Programs

The programs have proven to be very effective, especially in cases where:
• therapies have a long duration, i.e. in chronic conditions
• the treatment has pronounced side effects during the first treatment periods, or
• the benefits of the treatment do not immediately become noticeable to the patient.

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